Privacy policy

VØYD (“we”, “us”) explains how we handle information when you visit our website, join the waitlist, verify your email with a one-time code, email us, or use preview or beta features. This notice is designed to align with Canadian privacy expectations, including the principles in the Personal Information Protection and Electronic Documents Act (PIPEDA) where they apply. It is not legal advice. If you do not agree with this policy, please do not submit personal data through our site.

What we collect

We may collect:

• Information you provide — name, email, role, company, or messages you send when you join the waitlist or contact us. To confirm you control the address, we may send a short-lived one-time code by email (OTP); we process the fact of verification and timestamps as needed to run the waitlist and prevent abuse.
• Technical data — browser type, device type, approximate region (from IP), and similar signals used for security, abuse prevention, and basic analytics.
• Referral and campaign data — if you use a referral link or promotion, we may store identifiers needed to attribute signups fairly.

How we use information

We use information to:

• Run the waitlist and communicate about the product;
• Improve the site, fix errors, and understand aggregate usage;
• Detect abuse, fraud, and protect the service;
• Comply with law and respond to lawful requests.

We do not sell your email address to data brokers. Marketing messages, where we send them, will include a way to opt out where required by law.

Cookies and similar technologies

We may use cookies or local storage for session state, preferences, and analytics. You can control cookies in your browser settings. Blocking cookies may limit some site features.

Service providers

We use hosting, analytics, email, and infrastructure providers to operate the product. They process data on our instructions and under contractual obligations appropriate to the service.

Retention

We keep waitlist and contact data only as long as needed for the purposes above, unless a longer period is required for security, legal compliance, or dispute resolution. When data is no longer needed, we delete or anonymize it where feasible.

Security

We use reasonable technical and organizational measures to protect information, including access controls, encryption in transit where supported by our stack, and monitoring for abuse. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security. If we become aware of a breach that poses a risk of significant harm and we are required to notify you, we will do so in line with applicable law and will describe sensible steps you can take.

International transfers

If you access the site from outside Canada, your information may be processed in Canada or other countries where our providers operate. Where required, we rely on appropriate safeguards or contractual clauses.

Your choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. To exercise these rights, contact us at the email below. We may need to verify your identity before responding.

Children

The site is not directed at children under 16 (or the age required in your region). We do not knowingly collect personal data from children.

Changes to this policy

We may update this page from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

Contact

Questions: hello@voyd.one